How do I file a warranty claim?
Simply bring your warranty and repair receipt to any CARSTAR Auto Body Repair Center and they will handle the rest.
Will I incur any additional costs if I file a warranty claim?
No. All you need to do is bring your warranty and repair receipt to any CARSTAR Auto Body Repair Shop for service. The work will be performed free of charge.
What is NOT covered by the warranty?
The warranty covers the specific itemized repair proved by your CARSTAR Auto Body Repair Shop, including labor and materials. The warranty does not include:
- Defects resulting from misuse or lack of proper maintenance
- Normal wear and tear, element exposure and extreme environmental damages
- Repair/replacement of tires, batteries, electrical parts, wiper blades, oils, lubricants or mechanical parts
- Alignments after 90 days
- Rust repairs
Am I required to return to the original CARSTAR auto body location that repaired my car to have the warranty work done?
If you live within a 50 mile radius of the issuing auto body repair location you must have any warranty claim serviced at that auto body location. Outside of that radius, you should call 1-800-CARSTAR for the location nearest you.